Return and Refund Policy

Thank you for shopping with Sowrav Das Ingredients. Please read our Return and Refund Policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.

• Due to the nature of our products (raw ingredients for DIY cosmetics), all sales are final.
   
• We do not accept returns once the purchase has been completed.
   

• No refunds are available after purchase.
   
• Please ensure that your shipping details are correct before confirming your order. Orders placed with an incorrect address cannot be refunded or reshipped.
   
• Refunds are only applicable if the product arrives damaged or if the wrong product was sent due to our error. In such cases, please contact us within 7 days of delivery.
   

If your order arrived damaged or incorrect:

1. Contact us at +1 438 801-9494  within 7 days.
    
2. Provide your order number, a brief description of the issue, and photos of the product/package.
    
3. Our customer service team will review your request and provide the next steps.
    

For any questions about this policy, please reach out to us:
📞 Phone: +1 438 801-9494 (customer service)